Effective Date: December 1, 2024
Business Name: Natasha Stephens
Website: www.natashasfluencyfix.com
Contact Email: learn@natashasfluencyfix.com
Business Address: Johannesstr. 55A, 70176, Stuttgart, Germany
Welcome to Natasha’s Fluency Fix! These terms and conditions outline the rules and regulations for the use of the website and the services/products offered by Natasha Stephens. By accessing this website, you agree to comply with and be bound by these terms and conditions.
1. Overview
Natasha’s Fluency Fix provides tailored English language training and related digital learning products and services to IT professionals and other niche markets. These terms apply to all visitors, users, and customers of the website and services.
2. Products and Services
We offer:
- Tailored English Training for IT Professionals: Courses and workshops designed for individuals and teams.
- Digital Learning Products: E-books, guides, and tools for improving English fluency.
- Consultation Services: One-on-one sessions for personalized English language coaching.
3. Eligibility
To access or purchase services and products from Natasha’s Fluency Fix:
- You must be at least 18 years old.
- You must provide accurate and complete information during registration or purchase.
- You agree to use the website and services in compliance with applicable laws and regulations.
4. Ordering and Payment
4.1 Placing Orders
By placing an order, you agree to purchase the specified product or service. We reserve the right to accept or decline your order for any reason.
4.2 Payment
- Payments are accepted via secure payment gateways listed on the website.
- Payment must be made in full before accessing digital products or starting a service.
4.3 Cancellations and Refunds
- For digital products: Due to the nature of digital downloads, all sales are final. Refunds are not offered once the product is accessed.
- For services: Cancellations made 48 hours prior to the scheduled service will receive a full refund. Cancellations made less than 48 hours prior may incur a cancellation fee.
5. User Responsibilities
5.1 Account Security
If you register an account on the website, you are responsible for maintaining its confidentiality. Any activities under your account will be your responsibility.
5.2 Prohibited Use
Users are prohibited from:
- Using the website for unlawful purposes.
- Copying, reproducing, or redistributing any content or materials without prior consent.
- Misusing the website or services in a way that violates these terms or applicable laws.
6. Intellectual Property
All content on the website, including logos, text, graphics, images, and materials, is the intellectual property of Natasha Stephens or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
7. Privacy Policy
Your use of the website is also governed by our Privacy Policy (linked), which explains how we collect, use, and store your data.
8. Limitations of Liability
To the maximum extent permitted by law, Natasha Stephens shall not be liable for:
- Any direct, indirect, incidental, or consequential damages resulting from your use of the website or services.
- Loss of data, profits, or goodwill arising from any interruption, errors, or issues in accessing the website.
9. Changes to Services or Terms
We reserve the right to modify or discontinue any services, products, or these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to the website.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Germany. Any disputes arising under these terms shall be resolved exclusively in the courts of Stuttgart, Germany.
11. Contact Information
For any questions, concerns, or issues, please contact us at:
Email: learn@natashasfluencyfix.com
Address: Johannesstr. 55A, 70176, Stuttgart, Germany